Forum Discussion

Saffyron's avatar
Saffyron
Explorer | Level 3
3 years ago

Why is Dropbox syncing my personal files and folders now, not just my pics ?

I'm annoyed this happened with an upgrade of my computer Dropbox has synced all of my personal files and folders without my consent and now telling me to upgrade or I will lose all of my files.... ...
desktop
Dropbox Backup
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Saffyron, I'm here to help! 

 

It sounds like you might have accidentally enabled Computer backup. Could you check here if this is the case? 

 

If this is indeed what has happened here, feel free to use the steps mentioned in this Help Center article, in order to disable it.

 

Let me know more, once you have an update!

Saffyron's avatar
Saffyron
Explorer | Level 3
3 years ago

Hey Megan, thanks for your reply and yep, worked a wonder !

I never agreed to pc backup which is really strange, seems there was a default setting when I purchased the new laptop because my mum's laptop was doing the same thing until I followed your link and also disabled that pc backup on her Dropbox account

Thanks for giving me that info, very much appreciated

🙂

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