Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
gerry_51
11 months agoExplorer | Level 4
Why would an organization not accept a JPEG file uploaded from Dropbox?
As part of onboarding for a particular organization I had to upload an image of a particular document. Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily uploa...
- 11 months ago
gerry_51 wrote:
But it's not actually on my computer, it's out there in the Dropbox cloud, right? (It just appears to be on my computer ...
No, not exactly.
First and foremost, the Dropbox folder on your computer is a regular folder like any other, and anything in the folder takes up space on your local drive. It is not a cloud-based folder that only exists online. It's just a regular folder.
Now there are features available to make it so some of your files don't actually exist locally. Selective Sync can be used to remove entire folders from your local drive, but then you could only see and use them through the Dropbox website. Then there's the ability to mark a file or folder as Online-only. This is where a file appears on your computer but doesn't take up space, and only exists in the cloud. However, if you interact with the file in any way, whether it's to open it for viewing/editing, or even to upload it to another site, the file has to be downloaded back to your local drive by Dropbox before you're able to interact with it.
So, even if you marked a file as Online-only, Dropbox would have to download it back to your local drive before you could upload it to another website, and that website would have no idea that Dropbox was involved at all. To your browser, you're just grabbing a file from your local drive and uploading it.
Walter
Dropbox Community Moderator
11 months agoHi gerry_51 - sorry to hear you're having issues with this.
Can you clear your browser's cache and/or try another browser, preferably with no extensions or plugins running and let me know if you get the same results?
If you do, I'd appreciate a screenshot too.
Thanks!
gerry_51
11 months agoExplorer | Level 4
I can’t do that right now but I’m wondering if you understood my problem. I’m certain the problem is NOT caused by Dropbox. I just thought someone might know why an organization might refuse to accept an upload from Dropbox on “security” grounds — that’s all.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!