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Shimaeaga's avatar
Shimaeaga
Helpful | Level 6
3 months ago

Will all my shared links be deleted if I delete my Dropbox account?

If I delete my personal Dropbox after canceled professional plan, will all shared links, viewing or editing , be deleted after 30 days?

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Shared Links

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the update, Shimaeaga!

    Hmm, in that case, it's possible that the account is not deleted.

    Can you open a different browser or a private browsing window and try to sign in (not sign up or create an account) to see if you get an error message?

  • Shimaeaga's avatar
    Shimaeaga
    Helpful | Level 6
    3 months ago

    Hi hannah

    Thank you for the quick reply.
    I was told that my files and shared links are deleted immediately after I delete my account.
    However, the links are still active right now. Is this because of a time lag, or a 30-day recovery period?
    Also, will shared links with editing permissions (and no other members) definitely be deleted after that period?

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for reaching out to us, Shimaeaga, and thanks for the question!

    If you delete your Dropbox account, all your shared links along with all your files and folders will be deleted immediately.

    I hope this clarifies things, but if you have any more questions, let me know.

    Cheers!

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