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TopCat23's avatar
TopCat23
Helpful | Level 6
3 years ago
Solved

Win10 Machine - Copy Dropbox-link (inexplicably) gone

Hi,   As the subject line says, the Copy Dropbox-link option is gone. Installed latest version of Dropbox, everything looks synced and nice.   Only way to send a link to a folder or file is...
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  • TopCat23's avatar
    TopCat23
    3 years ago

    Hi,

    not sure how 3rd party apps would affect the missing link-issue.

    I did not disable any other apps , but I have completely removed Dropbox from my machine (uninstalled it through Add/remove programs).

    A fresh installation (after restart) solved the issue I had, the "Copy Dropbox link" field is now back and working properly.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey nrlincoln, sorry to hear that.

 

Is the Dropbox app running and syncing files otherwise?

 

What's the sync status and version of the app, when you hover your mouse over the Dropbox icon in your system tray?

nrlincoln's avatar
nrlincoln
New member | Level 2
2 years ago

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, nrlincoln.

     

    It looks like you're on the beta version of the app (xxx.3.xxxx), which might not give you the full usability of the app.

     

    Please go to this page, turn off the "early releases" option and then simply reinstall the app from this link.

     

    Let me know if that makes any difference.

  • nrlincoln's avatar
    nrlincoln
    New member | Level 2
    2 years ago

    OK, I've done as you suggested. Let's see if this works over time! Thanks, Hannah.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sure thing, nrlincoln!

     

    If anything else comes up, let us know.

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