Forum Discussion

Jerry L.4's avatar
Jerry L.4
Explorer | Level 4
10 months ago

Windows 11 takes more than 1 hour to shutdown if running Dropbox desktop app

Hello, I have the "Plus" version of Dropbox, with the desktop app installed on a Win11 machine.  All drivers and updates completely up to date. When running Dropbox, and trying to shutdown, the...
desktop
sync
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi there Jerry L.4 - sorry to hear about this.

Could you try using selective sync for some folder(s) you might not need locally on your computer to lessen the app's load and let us know if the issue persists? 

Thanks!

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