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Forum Discussion
anazacco
3 years agoExplorer | Level 4
"You have not joined this folder" on folders that I own
Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.
- 3 years ago
usjdpdb
3 years agoExplorer | Level 3
The only thing to the right of the folder is Join Folder, there is no Unshare option???
Jay
Dropbox Community Moderator
3 years agoHi usjdpdb, there should be an ellipsis to the right of the 'Join folder' button. Could you try expanding the window somehow or zooming out of the page in the browser to view it?
Others, could you try switching browsers to see if this helps?
- usjdpdb3 years agoExplorer | Level 3
No luck. The first screengrab was in Chrome, and this one below is from FF... same thing. The Join Folder in the only option for right, there is no ellipsis to the right of it. And the image below is pulled from a massive external monitor, so it is showing all.
- Jay3 years ago
Dropbox Community Moderator
Could you try going into the Folders tab instead of the Recents tab to see if the folder is visible there, with any other options next to it?
- usjdpdb3 years agoExplorer | Level 3
No luck, same exact layout and button options on the Folders tab. Good idea though.
- usjdpdb3 years agoExplorer | Level 3
I've done that a number of times as well and every time I delete the Folder it shows up back on the Shared page again.
- usjdpdb3 years agoExplorer | Level 3
Yes I am.
- usjdpdb3 years agoExplorer | Level 3
Sorry, I am the owner.
- Jay3 years ago
Dropbox Community Moderator
Okay, so just to clarify everything, you're the owner of this folder, which you cannot add to your account due to lack of quota, and there are no options to delete or remove your access from the folder, is that right?
Do you see any events showing the deletion of this folder?
- usjdpdb3 years agoExplorer | Level 3
Yes, that is correct. But the same description applies even when I had plenty of space to add it. It simply wont go away
- usjdpdb3 years agoExplorer | Level 3
Of course, thanks
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