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FabriziaT's avatar
FabriziaT
New member | Level 2
2 months ago

Your sharing activity has been temporarily suspended.

Dropbox Plan Basic Do you have access to the email linked to the account? Yes   Hi everyone, I sent a DEM (direct email marketing) campaign via Pipedrive to about 400 contacts. In the email, t...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, FabriziaT, let's jump right into this!

It sounds like access to your sharing was paused on your account.

Have you checked this article to see if any of the files you're trying to share, or have already shared, breaches the Terms of Service? You can also take a look here for more info.

In any case I just created a ticket on my end for you, in order for us to investigate further.

Thanks!

  • FabriziaT's avatar
    FabriziaT
    New member | Level 2
    2 months ago

    Hello Megan, we don't breach any Terms of Service, it's just marketing materials. Looking forward to solve the situation. The sharing is still paused.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hi FabriziaT, have you replied to my colleague's email in order to have them assist you further on this matter?

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