Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
5 years ago
Solved

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
shared links
  • Walter's avatar
    Walter
    5 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
5 years ago

Walter,

 

I checked my junk mail and I don't see an email with a call ticket number or process.  I have recieved only two emails from dropbox notifying me that you updated the community post.  I need to get this fixed to fulfill statutory required under Wisconsin open records law.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the update, Andrew. 

I just sent you another email; can you let me know if you received it this time? 
  • helppppp's avatar
    helppppp
    Explorer | Level 3
    2 years ago
    Can I please get a solution for this same issue
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey helppppp, thanks for joining our Community!
     

    It sounds like your shared links might have been banned. Let's check if that's the case. How long have you been getting this error?

     

    Did you get an email from Dropbox informing you about this perhaps?

     

    Let us know more and we'll take it from there. 

  • helppppp's avatar
    helppppp
    Explorer | Level 3
    2 years ago
    Thanx Megan, to confuse the issue I was able to share the same file using the app on my iPhone but still cannot share the file on my Mac……
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey helppppp, when you're using your Mac, do you use the website or the app in order to share content? 

     

    What happens that prevents you from sharing content? 

  • helppppp's avatar
    helppppp
    Explorer | Level 3
    2 years ago
    States “ You've hit the limit of invites you can send per day. Try again in 24 hours” and fails to send.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can I send you an email, in order for us to have a closer look into this helppppp? 

  • helppppp's avatar
    helppppp
    Explorer | Level 3
    2 years ago
    Oki, provided it isn’t spam
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey helppppp, I just sent you an email, I'll be happy to continue troubleshooting with you there! 

  • helppppp's avatar
    helppppp
    Explorer | Level 3
    2 years ago
    Email received and responded to.

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