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Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
5 years ago
Solved

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
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  • Walter's avatar
    Walter
    5 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks so much eserunsalan  - you've got:envelope:

v2v2's avatar
v2v2
New member | Level 2
4 years ago

Same issue for me, only attempting to share one folder. Of course made several attempts when troubleshooting, but it errors out every time.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi v2v2, have you tried waiting a full 24 hours before attempting to share the folder again?

  • martychaos's avatar
    martychaos
    Helpful | Level 6
    4 years ago

    Seriously Dropbox, when there are 5 pages of the same issue - do you think you could post a fix, we are having the same problem for some users-and no they haven't sent multiple invites.

     

    Can anyone help?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey martychaos, we appreciate your feedback here.

     

    Are you referring to members of a Dropbox Business team or just Dropbox users that you know?

     

    Can you have them reach out from their own accounts, so we can assist them?

     

    If they have paid accounts, they can alternatively reach out to our support team directly.

  • martychaos's avatar
    martychaos
    Helpful | Level 6
    4 years ago

    Hi Hannah,

     these are members of our DB Business team.

     I can get them to reach out- but if there's a fix I can document it will save me and the users time?

     

    cheers

    Marty

  • daviswong's avatar
    daviswong
    New member | Level 2
    4 years ago

    hi,

     

    i am having the same issue - i havent created any new shared any folders for the past ~2 years. could anyone help me out with this?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey there daviswong, thanks for joining the discussion here and sorry to hear about this.

     

    I've just sent you an email to look further into this, so please have a look at your email's inbox and we'll take it from there. 

     

    Thanks!

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