Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
5 years ago
Solved

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
shared links
  • Walter's avatar
    Walter
    5 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

markosp's avatar
markosp
Explorer | Level 3
3 years ago

I have the same problem. I have shared a folder, but can't send an invite. However, the folder shows as shared, and I can copy the share link, BUT the link doesn't work (results in 404 error). I unshared the folder, did it again from scratch, same thing. And when I try to create a view-only share link, it doesn't allow me.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there markosp, sorry to hear about this.

 

It sounds like your shared links may have been banned. How long have you been getting this error?

 

Have you received an email from Dropbox informing you about this perhaps?

  • markosp's avatar
    markosp
    Explorer | Level 3
    3 years ago

    This has been going on for months. I remember trying to share a folder a long time ago, didn't work, gave up, forgot about it, and then I tried again now and got the same error message and I decided to investigate further, I googled and came across this thread and here we are. I haven't received any email about it. How do I resolve  the issue?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the additional info there markosp

     

    May we reach out via email to have a further look internally? 

  • markosp's avatar
    markosp
    Explorer | Level 3
    3 years ago

    Sure, can I DM you my email?

    edit: can't see how I can send a DM

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries markosp - I've just sent you an email to the email address that's linked with your profile here on our Community.

     

    Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

  • markosp's avatar
    markosp
    Explorer | Level 3
    3 years ago

    Just replied, thank you!

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