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Andrew Kurtz
5 years agoExplorer | Level 3
You've hit the limit of invites you can send per day. Try again in 24 hours
I attempted to send one share today and got this message. I am on a basic account, what is the issue and how is it resolved?
Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.
May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?
Thanks a bunch, Bernd!
95 Replies
Replies have been turned off for this discussion
- Jay4 years ago
Dropbox Community Moderator
Hi v2v2, have you tried waiting a full 24 hours before attempting to share the folder again?
- jmoran19914 years agoExplorer | Level 3
Walter - am having the same issue. Can you please email me with whatever the solution was?
- Walter4 years ago
Dropbox Community Moderator
Sure thing jmoran1991 - you've got
- jmoran19914 years agoExplorer | Level 3
Thanks - I received your email and responded that I was the owner of this email address. I'll look forward to the assistance to resolve this issue.
- martychaos4 years agoHelpful | Level 6
Seriously Dropbox, when there are 5 pages of the same issue - do you think you could post a fix, we are having the same problem for some users-and no they haven't sent multiple invites.
Can anyone help?
- Hannah4 years ago
Dropbox Community Moderator
Hey martychaos, we appreciate your feedback here.
Are you referring to members of a Dropbox Business team or just Dropbox users that you know?
Can you have them reach out from their own accounts, so we can assist them?
If they have paid accounts, they can alternatively reach out to our support team directly.
- martychaos4 years agoHelpful | Level 6
Hi Hannah,
these are members of our DB Business team.
I can get them to reach out- but if there's a fix I can document it will save me and the users time?
cheers
Marty
- Megan4 years ago
Dropbox Community Moderator
Hey martychaos, happy Thursday!
I'm afraid that if they have an active ban on their account, only our Support can help them.
If they could open a ticket directly with our Support, that'd be ideal. If not, we're here to help.
- daviswong4 years agoNew member | Level 2
hi,
i am having the same issue - i havent created any new shared any folders for the past ~2 years. could anyone help me out with this?
- Walter4 years ago
Dropbox Community Moderator
Hey there daviswong, thanks for joining the discussion here and sorry to hear about this.
I've just sent you an email to look further into this, so please have a look at your email's inbox and we'll take it from there.
Thanks!
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