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LaloDestra's avatar
LaloDestra
New member | Level 2
2 hours ago
Solved

It seems that my Backup is using the majority of my storage. What can I do?

Hi 

I have the basic plan on my Mac and Ive referred many of my friends and now have 7.75gb of storage, more than enough for me. Ive now run out eventhopugh I only have files of around 2gb. It keeps saying backup is using 5gb however I have no files being backed up. Can someone help me?

 

Lalo

Dropbox Backup
Dropbox Basic
Storage space
  • Megan's avatar
    Megan
    1 hour ago

    Hey there, LaloDestra, welcome to our Community! 

    Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? Is this page empty? 

    If not, you can disable this feature by following these steps. 

    Let me know more, and we'll take it from there!

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Hey there, LaloDestra, welcome to our Community! 

    Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? Is this page empty? 

    If not, you can disable this feature by following these steps. 

    Let me know more, and we'll take it from there!

  • LaloDestra's avatar
    LaloDestra
    New member | Level 2
    1 hour ago

    What a star you are. Id looked on th backup folders and saw nothing checked however your link sent me to another page that showed I had my drive backed up. All sorted now...

    Thank you so much.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    32 minutes ago

    Hey LaloDestra!

    Happy to see that your issue is now resolved! ⭐

    If you need something else, please let me know and I will be more than happy to help every step of the way.  👩‍💻

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