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Lori W.1's avatar
Lori W.1
New member | Level 2
3 months ago
Solved

Basic storage allowance shows as 2 GB but my account shows 2.75 GB - Which is the correct amount?

  Dropbox Plan : Basic Device : HP Probook 455 G7, OS : Windows 11 Pro, Browser - Firefox Questions (2!) : 1. I don't understand why Dbox is showing me both 2Gb and 2.75 GB as my total sto...
Dropbox Basic
Quota
Storage space
  • Dell_Dropbox's avatar
    Dell_Dropbox
    3 months ago

    Hey there Lori W.1​ 

    Dropbox sometimes gives out small bonus amounts of space. These can come from things like account setup bonuses, referrals, or other promos. It's possible you could have received one of those. So your official plan is listed as 2GB but with the bonuses, you now have a higher threshoild. 

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
3 months ago

Hey there Lori W.1​ 

Dropbox sometimes gives out small bonus amounts of space. These can come from things like account setup bonuses, referrals, or other promos. It's possible you could have received one of those. So your official plan is listed as 2GB but with the bonuses, you now have a higher threshoild. 

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