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Roger Hillman's avatar
Roger Hillman
New member | Level 2
2 years ago

Can't access all the space on my subscription with the added Quicken code.

I have a basic plan through Quicken that provides 3 gigs of space.  I have started getting notifications that I am out of space.  When I look at what I have on Dropbox, it shows that I should have mo...
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  • Roger Hillman's avatar
    Roger Hillman
    New member | Level 2
    2 years ago

    I appreciate your reaching out.  I clicked on the link you provided, and it took me to Dropbox Backup (beta), which I have never heard of until now.  It showed empty, and said I needed to log out of my account and back in, which I am fixing to try at Dropbox.com.  

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      Roger Hillman wrote:

      I clicked on the link you provided, and it took me to Dropbox Backup (beta) ...

      Was that this page? And it doesn't have any backups listed? If that's the case, then your account has plenty of available space based on the screenshot from your Plan page. Though it's missing the bonus from Quicken (which they need to resolve)

      • Roger Hillman's avatar
        Roger Hillman
        New member | Level 2
        2 years ago

        It did take me to that page, but my Quicken/Dropbox subscription shows something entirely different.

About Storage Space

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