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Julie smd's avatar
Julie smd
New member | Level 2
3 years ago

Can't access my Dropbox account to delete the backup that takes up space from it

Dropbox tried to backup my computer to a free account.  Needless to say I ran out of space.  I found and changed the option to backup.  I got a message about deleting my files.  It would have been fi...
Dropbox Backup
Storage space
Julie smd's avatar
Julie smd
New member | Level 2
3 years ago

I am jumping in.  My backup is now off.  However, now I cannot even get my account to open to delete unneeded backup.  Just want to access my very limited normal shared files.  Help

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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