Forum Discussion

Julie smd's avatar
Julie smd
New member | Level 2
3 years ago

Can't access my Dropbox account to delete the backup that takes up space from it

Dropbox tried to backup my computer to a free account.  Needless to say I ran out of space.  I found and changed the option to backup.  I got a message about deleting my files.  It would have been fi...
Dropbox Backup
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Julie smd! 

 

As a first step, can you please send me a full screenshot of what you see exactly, when trying to access your Dropbox account?

 

That’ll help me further assist.

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