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perezdavid1990's avatar
perezdavid1990
New member | Level 2
3 years ago

Can't upload to someone else's Dropbox account as I'm out of storage

Hi guys, I need help! I am trying to share files in SOMEONE ELSE'S dropbox that has space, but it won't let me.  It says I don't have enough storage. This doesn't make sense, help!
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there perezdavid1990 - sorry to hear you're having issues with this.

 

It sounds like you're using a  shared folder which takes up space on all of the members of the share. 

 

If that's the case, you can ask your collaborator to open up a file request for you from their end. In that way, you'll be able to upload back to their account without affecting your own account's storage. 

 

I hope this helps and please keep me posted!

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