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MigiHunzi's avatar
MigiHunzi
Helpful | Level 6
6 months ago
Solved

Dropbox iOS app is consuming more space than expected.

I have the free 2GB version and have 1GB stored on my Dropbox. But on my Iphone settings it shows that Dropbox uses more than 7GB. Even if my Dropbox is empty.  I‘ve tried deleting the cache and I ...
Mobile
Storage space
  • MigiHunzi's avatar
    MigiHunzi
    4 months ago

    Sorry for the late reply. I checked today if this issue is still ongoing but after today it seems to be fixed. Now it always uses around 200mB.

    Was there an update that fixed this?

MigiHunzi's avatar
MigiHunzi
Helpful | Level 6
6 months ago

Hey Megan

Thanks for helping me out. Here‘s a screenshot of my account page online:

And here a screenshot of my Iphone settings:

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey MigiHunzi, just wanted to pop in here and update you!

We're still investigating this while waiting for an update from our engineers. 

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