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Forum Discussion
venca19
3 years agoNew member | Level 2
Dropbox is full but cannot see any files
Hello, my dropbox is full but unfortunately I cannot see any files (not in the app, not on dropboxwebsite or on my computer) so there is nothing to delete to free up some space. When I connected my external disc to my computer, it started to back up all files from disc to my dropbox by mistake. My dropbox was full immediatelly and since than I keep getting messages to upgrade or free up space. I would love to free up space but there are no files, nothing to delete. Can you please help? Thank you
- Hannah
Dropbox Staff
- venca19New member | Level 2
Dear Hannah,
thank you so much. I was able to delete it and free up some space over the link you sent me. Thank you for your help. Have a nice day 🙂
- Hannah
Dropbox Staff
That's great, happy to help!
If you have any other issues, we'll be right here. 🙂
Have a wonderful week ahead!
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