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Forum Discussion

Steven424's avatar
Steven424
Explorer | Level 4
2 years ago

Dropbox referral not working - it shows as "ineligible"

Hi,   I was referred to Dropbox by my friend and none of us got the additional storage. It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me pl...
Referrals
Storage space
Здравко's avatar
Здравко
Legendary | Level 20
2 years ago
Steven424 wrote:

We are on the same network but at his house. Does that matter? ...

Hi Steven424,

Yes, this matters, unfortunately. I was in the same situation some time ago. The only because from time to time invited persons use the same network (like in your case - at home), there was a message like yours. At the moment even that message doesn't show anymore - no any trace to that try for invitation. 🤷 That's it.

Steven424's avatar
Steven424
Explorer | Level 4
2 years ago

Is there nothing that Dropbox can do to honour the referral? I had no idea.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    No - as far as I know. 😕 Will be glad somebody to refute me.

    • Steven424's avatar
      Steven424
      Explorer | Level 4
      2 years ago

      I emailed them last night and hopefully they can help. I will keep you posted.

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