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Forum Discussion

Steven424's avatar
Steven424
Explorer | Level 4
2 years ago

Dropbox referral not working - it shows as "ineligible"

Hi,   I was referred to Dropbox by my friend and none of us got the additional storage. It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me pl...
Referrals
Storage space
BethemBrown's avatar
BethemBrown
Helpful | Level 6
2 years ago

Hello Steven424

 

I had the exact same problem a few days ago, and posted here. Some Dropbox staff member saw it and handled the problem for me. Hannah helped me, so either wait for a staff member to notice or open up a new discussion.

 

PS - maybe it helps that I tagged her idk 🙂

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey there, Steven424!

 

It definitely helped that BethemBrown tagged us. I was able to locate your ticket number, and replied back.

 

I'll see you there!

  • Steven424's avatar
    Steven424
    Explorer | Level 4
    2 years ago

    Hi Megan!

     

    I replied back to your email. Thank you for looking into this for me.

     

    Steven

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