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Steven424's avatar
Steven424
Explorer | Level 4
1 year ago

Dropbox referral not working - it shows as "ineligible"

Hi,   I was referred to Dropbox by my friend and none of us got the additional storage. It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me pl...
Referrals
Storage space
BethemBrown's avatar
BethemBrown
Helpful | Level 6
1 year ago

Hello Steven424

 

I had the exact same problem a few days ago, and posted here. Some Dropbox staff member saw it and handled the problem for me. Hannah helped me, so either wait for a staff member to notice or open up a new discussion.

 

PS - maybe it helps that I tagged her idk 🙂

Steven424's avatar
Steven424
Explorer | Level 4
1 year ago

It helped!! Megan from Dropbox reached out to me. I so appreciate your help 😊

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    1 year ago

    Congratulations Steven424  🙂

    Glad they helped to you at least (as seems others too). Either it's something changed recently or there are different criteria for different users. Anyway...

    Good luck.

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