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Forum Discussion

Richard36's avatar
Richard36
Helpful | Level 5
3 months ago
Solved

Dropbox referral shows as "ineligible" when using the same LAN.

Hi I have fallen for the same trap and encountered "ineligible" when referring a family member using the same LAN - Is there any possibility that it can be rectified to enable me to get the bonus st...
Referrals
Storage space
  • Richard36's avatar
    Richard36
    3 months ago

    Solution provided and Accepted 

    Thanks for the prompt response it is much appreciated. 

     

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi there, Richard36, let's jump right into this! 

I'm happy to investigate further. I went ahead and opened a ticket on my end for you. 

You should be able to check your Community-linked email address for my email. Reply back, and we'll take it from there.

Thanks a bunch!

  • Richard36's avatar
    Richard36
    Helpful | Level 5
    3 months ago

    Hi Megan 


    Have got the email - thanks 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      I'll see you there, Richard36! 🙃

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