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Setgirl's avatar
Setgirl
New member | Level 2
2 years ago
Solved

Dropbox says my box is full, but when I check it seems like it isn't.

I have seen older posts about this so am writing again. Dropbox says by box has reached it's limit and I have to upgrade. I don't want to because I don't use it that much. I have deleted almost everything in it, so I don't understand why this is happening. I have had this dropbox for years and have consistently deleted things I wasn't using. I don't know why this is happening now. I have the basic service so can't contact anyone.

What can I do? This is very frustrating.

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Storage space
  • Rich's avatar
    Rich
    2 years ago
    Setgirl wrote:

    Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening.

    Have you change your Backups page? What does the Plan page show for your usage?

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  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago
    Johnnz59 wrote:

    ... I am also unable to sync, as the third device could potentially be the i-Pad I no longer have in my possession.

    ...

    You can unlink any device in link with your account here. 😉 Just press the trash bin next to device you want to unlink.

    Hope this helps.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Johnnz59 wrote:

    I am now wanting to delete files to free up space again, however it is not showing any files to delete.

    Check your Backups page.

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