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dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/
Hello,
I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕
Thank you for your assistance!
Regards,
Andi
23 Replies
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- It happens regardless of the device.
The only solution is to log out then log in again.
Often that means double checking what has been already downloaded from the devices so I don’t get duplicates which is a pain but at the moment all is working fine, I now tend to wipe the devices I’m importing from on a regular basis. Hi there! I have uninstalled Dropbox from my PC. I have the same issue with any other PCs. Now, I sign in to Dropbox online and I can see the same information. Also, I don't understand what is "regular file" because I have only one shared file using which is approx 760MB.
- Walter
Dropbox Community Moderator
Hey HK5, sorry to hear you're having issues with this.
Regular files are the ones you own and have stored in your Dropbox account. Are you not seeing any folders or files when you navigate your account on the web?
Also, did you use the computer backup feature at some point in the past?
Do you see anything listed on this page perhaps?
Hi Walter!
Thank you so much for your suggestions! I finally found out what was wrong! Yes, it was backup drive, and it was automatically backed up. Now I have many space available! Thank you so much for your help!
good afternoon, please tell me, my account has folders of only 1 GB, and synchronization does not occur, it says that there is not enough space. What shall I do?
- Megan
Hey Sonotka, I'm here to help!
When you visit your account's plan page online, what do you see there? Is it possible that you've enabled any Backups?
Let me know more!
Im best guess is that dropbox is backing up one of your drives.
Suggest to check what Dropbox is backing up? these will be called "regular files" and will not be shared with anyone
I found this feature super frustrating, ie my share files whould be below my account size. But then i would have some regular files, which used up all my dropbox space. These regular files where just back from my hard drive- something i didnt realize was happening
You will find back in the top left corner. You will find 9 dots. click on the 9 dots. Back ups are the 4th option down on the list
hope this helps
Check what files its backing up?
it may be backing up other files that dont require backing up
Hope this helps
- It’s not that
It shows enough space but claimed there isn’t.
My only fix is to log out and in again. Then it’s fine.
