Forum Discussion

greg Fulton's avatar
greg Fulton
New member | Level 1
2 years ago

Getting messages that my storage is full - but it isn't

My dropbox capacity is 5GB. I cleared several items out of DB down to about 1GB. And yet, I still get incessant messages that I'm at 105% capacity (which I am not). I'm also not running any automatic...
Quota
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there, greg Fulton, thanks for bringing this to our attention.

Are you getting notifications about your space within your account, at the bell icon? Or are they email notifications?

If they are emails, try double-checking which email address they're going to. Is it the same as the one you're using on your Dropbox account?

Also, please send us a screenshot of what you see in your plan page here.

Thanks in advance!

About Storage Space

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