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Lisgck1's avatar
Lisgck1
New member | Level 2
3 months ago
Solved

Having trouble deleting my content. The option isn't there.

Dropbox Plan Basic Device iMac Operating System/Browser (if using the web) Ventura 13.7.8 Question or Issue An email from DropBox invited me to save my computer's files to DropBox. Wh...
Delete
Dropbox Backup
Dropbox Basic
Mac
  • Megan's avatar
    Megan
    3 months ago

    Hi there, Lisgck1 welcome to our Community! 

    Based on the info you've provided along with your screenshots, it looks like you're using our Dropbox Backup feature. 

    When you click the "New location" next to your folders are you redirected to our backups page by any chance? 

    If so, could you please check there if you have the option to delete the content from there? 

    Let me know more. Thanks!

Lisgmck1's avatar
Lisgmck1
Explorer | Level 4
3 months ago

Solution worked but I don't see where to "mark as accepted solution." - Lisgmck1

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Lisgmck1​  and welcome to the Dropbox Community! I’m really glad to hear everything is sorted now and a big thank you to Megan​ for her amazing assistance on this one 👏

I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox. Now that things are resolved, I’d love to know... do you have a favourite Dropbox feature that helps you stay organised or manage your content more easily?

Looking forward to hearing more,

T 😺 (Dropbox Community Manager)

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