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kelvinmizanin's avatar
kelvinmizanin
Explorer | Level 3
3 years ago

HELP - I delete the video i upload on my dropbox from my iphone, but the storage doesnt increase

Hello guys please help me with this problem.   So, i want to increase my Iphone XR Storage by deleting the big video on my gallery.  So what i do is, i upload the video to the dropbox, then when it...
Storage space
kelvinmizanin's avatar
kelvinmizanin
Explorer | Level 3
3 years ago
I try it, it doesn't work. I even delete the video on dropbox so it doesnt contain anything in the app anymore. Still doesn't free up my space. Any othe advice?
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi kelvinmizanin, if you delete the video from the Dropbox mobile app, it would delete from the site, and might free up the cache in the app. 

 

However, if the space on the phone isn't being freed up, even after clearing the cache, then that would be something related to the phone. If your phone storage isn't freeing up, then it might be worth looking into that with the developer of the device.

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