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How can I be using 8.69 GB out of 2 GB? Where can I check my actual storage?
Hi! I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"?
I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material.
I would like to delete some my items to remain within the legal memory limit of Free Plan. How can I do it?
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Hello, I'm having a similar issue. I'm getting an error of 6gb out of 2gb. I had gotten a few bonuses over the years, but it seems there is some sort of bug. When I go to my plan, it says I have 6gb out of 6gb being used.
oh ok. Thank you. I was so confused of how to read that.
- Nancy
Dropbox Community Moderator
Vitaaliy, let’s try one more thing together. To see what backup content takes up space in your account, try checking the 'Sync and Backups' tab in the Dropbox preferences, and disable the feature from there, assuming you're using the device it was enabled for.
Now, if you're having trouble locating the content online, let's switch to email so we can take a closer look into this.
Hello Rich,
the solution is simple:
When Dropbox was still small and unknown, you received 500Mb of storage space for each new user you brought to Dropbox via an invitation link.
Like Vitaly, I also had around 6GB of storage space, which has suddenly disappeared. Dropbox is now asking me to pay for the storage space that I have earned by inviting new users. Dropbox is also threatening to delete my data irrevocably.
That's a disgrace.
