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JLL7033's avatar
JLL7033
New member | Level 2
6 months ago

How can I find what's taking up extra space on my Dropbox account?

Dropbox says I am using over 5GB of space, Windows shows I am using 632MB for dropbox,  what is dropbox including that I cannot see?
Error Messages
Quota
Storage space
JLL7033's avatar
JLL7033
New member | Level 2
6 months ago

That was useful, it shows that it is backing up something called Christmas that is 4.x GB, I have no idea where that would have come from.  Is there somewhere that shows where it is backing the files up form?  I am guessing it was from an external drive, I will try deleting it.  Thanks, I had not found that backups area online, the backups I saw matched my PC dropbox.  Without it showing in dropbox, how would I have even accessed that data?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey there, JLL7033​!

I'm just circling back to see if you saw our last reply. If you still need any help feel free to reply back to this thread. If your issue has been solved, let us know what worked for you!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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