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Forum Discussion

leeann_seifert's avatar
leeann_seifert
New member | Level 2
2 years ago

I‘m on a family plan but Dropbox still asks me to upgrade my plan because I don’t have enough space

I‘m on a paid family plan (shared from by my parents) and now i can’t sync a few of my new files with the family storage, dropbox then tells me to upgrade my plan because i‘m out of storage space whi...
Account Settings
Dropbox Family
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

When you go to www.dropbox.com/account/plan what does it show? If it says 'Basic' you are not part of your families Family Plan so they need to invite you and you need to accept it. 

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