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storagemaker's avatar
storagemaker
New member | Level 2
3 years ago
Solved

I got my account deleted in 2019 and lost all the free storage

I need to use dropbox again, but I lost all the free storage that I used to have. Is there any way to get it back?

Account Settings
Storage space
  • Rich's avatar
    Rich
    3 years ago
    storagemaker wrote:

    I need to use dropbox again, but I lost all the free storage that I used to have. Is there any way to get it back?

    No, unfortunately. Once an account has been deleted there's no way to recover the account, the files that it contained or any bonus space that you previously earned.

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    storagemaker wrote:

    I need to use dropbox again, but I lost all the free storage that I used to have. Is there any way to get it back?

    No, unfortunately. Once an account has been deleted there's no way to recover the account, the files that it contained or any bonus space that you previously earned.

About Storage Space

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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