Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

KentB's avatar
KentB
Explorer | Level 3
19 days ago

I have 2TB worth of space, but when I try to upload 769 GB, I'm told I don't have enough room.

Question or Issue
I have 2TB worth of space but when I try to upload 769 GB I am told I do not have enough room.

7 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    18 days ago

    Welcome aboard our forum, KentB! Hope you’re doing well. 

    Can you clarify the Dropbox platform you’re using to upload your files? If you’re using the desktop app, is it possible that this error is originating from your local OS due to lack of hard drive space? 

    If not, I'd like a screenshot of what you see and I’ll take a look for you. 

    Keep me updated.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 days ago

    Hey KentB! Did you manage to figure this out in the end? 

    Let me know, if you need further assistance.

  • KentB's avatar
    KentB
    Explorer | Level 3
    8 days ago

    I'm using Dropbox Plus and have tried several ways to upload. It appears that a previous backup is not being deleted from the Dropbox. Sorry for the delay.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    In that case, you should be able to delete it from your backups page to make up space KentB.

    Let me know if this helps!

  • KentB's avatar
    KentB
    Explorer | Level 3
    8 days ago

    This did not work. I still can't upload 900MG to a 2TB cloud space.

  • KentB's avatar
    KentB
    Explorer | Level 3
    8 days ago

    I did find that I have hidden files but can't make my way back to that page.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    Can you send us a screenshot of the exact error you're getting so that we can have a look too? 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!