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Alliance Housing's avatar
Alliance Housing
New member | Level 1
11 months ago
Solved

I just accessed my account, but it says it's full.

Hello, I just logged into Dropbox for the first time.  Why am I getting an error message saying that I have reached my storage limit when I have not uploaded anything yet?
Storage space
  • Megan's avatar
    Megan
    11 months ago

    That is correct Alliance Housing. 😀

    When someone shares their files with you, they also count against your own account's quota.

    I hope this helps!

Alliance Housing's avatar
Alliance Housing
New member | Level 1
11 months ago

Hi,

Thank you so much for your reply.  Yes, I do have some shared files.  So, that means that the shared files take up my storage even though the other person uploaded them to their account?  Do they become my files then as well (file saved in both places)?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    That is correct Alliance Housing. 😀

    When someone shares their files with you, they also count against your own account's quota.

    I hope this helps!

About Storage Space

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