Forum Discussion

Brian Geise's avatar
Brian Geise
Explorer | Level 4
9 months ago

I made my files online-only, but they're still taking up hard drive space.

My hard drive is full so I set all files to online only.  How do I get the files off my local hard drive to open up storage on my hard drive?   As is try to follow instructions on the help pages my D...
desktop
Storage space
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Welcome to our Community, Brian Geise.

To look into this further, I'd like a screenshot of what you see after right-clicking on your Dropbox folder and going to its Properties. 

I'd also like one more visual of what you see when opening your Dropbox folder, so that I can check the sync icons next to your files/folders.

Keep me posted for any updates.

  • Brian Geise's avatar
    Brian Geise
    Explorer | Level 4
    9 months ago

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Thanks for the screenshot, Brian. Can you clarify if you can see a small Dropbox icon in your system tray, close to your clock settings, at the bottom right corner of your screen? 

      If you do, I’d like to know the current syncing status of your Dropbox app.

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