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Forum Discussion
bbkmur
2 years agoNew member | Level 1
I updated my Dropbox email, but I'm saying less space on my account now.
I just changed my email om my dropbox account.
On the old account i had 8,25 gb storage.
after changing the e-mail i went back to the standard basic 2gb.
Anyone know why that is?
1 Reply
- Mark2 years ago
Super User II
bbkmur wrote:
after changing the e-mail i went back to the standard basic 2gb.
Anyone know why that is?I bet you've actually set up a new account instead of changing the email.
Try logging in again on the old email and it is almost certainly still sitting there :)
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