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Forum Discussion

Jad Nassar's avatar
Jad Nassar
New member | Level 2
3 months ago

I've referred a friend to Dropbox, but the referral has been marked ineligible.

Hello, I referred my friend to Dropbox (they didn't have Dropbox) and they installed it from the link I sent them and started using it, but I didn't get the extra storage space I should get for ref...
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Referrals
Storage space
Jad Nassar's avatar
Jad Nassar
New member | Level 2
3 months ago

They installed it on their laptop which has never had Dropbox before

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Jad Nassar, can you also ask them to make sure that they've verified their Dropbox email address?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Jad Nassar! Were you able to resolve this in the end? If not, let us know and we’ll be glad to further help you.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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