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Forum Discussion

Jad Nassar's avatar
Jad Nassar
New member | Level 2
3 months ago

I've referred a friend to Dropbox, but the referral has been marked ineligible.

Hello, I referred my friend to Dropbox (they didn't have Dropbox) and they installed it from the link I sent them and started using it, but I didn't get the extra storage space I should get for ref...
Error Messages
Referrals
Storage space
Jad Nassar's avatar
Jad Nassar
New member | Level 2
3 months ago

They installed it on their laptop which has never had Dropbox before

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Jad Nassar! Were you able to resolve this in the end? If not, let us know and we’ll be glad to further help you.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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