Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Lilochee's avatar
Lilochee
New member | Level 2
2 years ago

Just got invited to a Dropbox team. The shared folder is above 3gb. I need a payed plan to access?

I got an invitation to participate on a folder from a company that i´m working with. I´m on a basic plan (just joined). The folder has over 3gb and it doesn´t allow me to access it - basic plano offe...
Share
Shared Folders
Storage space
Lilochee's avatar
Lilochee
New member | Level 2
2 years ago

Hey @walter thanks for getting back. Appreciate your response.
How can the company invite me for a team account? What are the requirements?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

They can follow these steps, assuming that they're using a Dropbox for teams account Lilochee 

  • Lilochee's avatar
    Lilochee
    New member | Level 2
    2 years ago

    Excellent, Thanks again @walker.
    Just one more question. The company has a business account. How can the company know if it has a Team Account? And if not, set it up? 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      If its a Business Account thats a team one Lilochee 

       

      They will need to make sure they have a spare paid licence for you, or, if not buy one before they send you it 🙂

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago

        Lilochee 

         

        Just make sure you understand what is happening when joining a team account. You'll be asked if you want to merge your account or start a new one. If you choose merge, your account will be merged into the team, effectively making them the owner of your account. If you later want to leave the team, only the team admin can convert your account back to a personal account. If he just removes you, the account is deleted.

         

        The other option has you create a new account with a different email address and your personal files are moved to it, then your current account is merged into the team. This keeps everything completely separate.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!