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JoleneSugarbaker's avatar
JoleneSugarbaker
New member | Level 2
2 years ago

Making space on my computer with online-only files

My computer has ran out of space. The space is taken up by DropBox.

I used the hard drive manager to set some files to online only, I think I even set some folders that way. There are check marks and it said it did that, but it didn't give me the space that it said it would create. I am unsure if this is because DropBox has not had room to Sync? Or some other reason.

I don't need all my files to be accessed on my Computer, and I can't figure out how to make things work again : Any ideas?

desktop
Dropbox Plus
Storage space
sync

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey JoleneSugarbaker - thanks for using Dropbox and happy Monday!

     

    Did you give the Dropbox desktop app enough time to sync your changes after making your files and folders online-only?

     

    Could you maybe take a look at your computer's system tray/menu bar and let us know the app's exact status and version? 

     

    Let us know what you find and we'll take it from there. 

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