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Behzad69's avatar
Behzad69
New member | Level 2
1 month ago

Multiple referrals are marked as ''ineligible" - why?

Please check my referral bonus status. I am a university professor referring my students, but nearly all recent invites are being marked as "ineligible" with no bonus awarded. This is a significant c...
Referrals
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey Behzad69, sorry to see that you're having an issue with your referrals.

Are all the recipients using the same computer or IP address to accept the referrals? That could be a cause of the issue you're having.

Check out this article with the possible causes and fixes for this issue.

Let me know if you have any questions.

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