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Behzad69's avatar
Behzad69
New member | Level 2
1 month ago

Multiple referrals are marked as ''ineligible" - why?

Please check my referral bonus status. I am a university professor referring my students, but nearly all recent invites are being marked as "ineligible" with no bonus awarded. This is a significant c...
Referrals
Behzad69's avatar
Behzad69
New member | Level 2
1 month ago

Some students signed up from home using new emails and their own networks, while others used the university Wi-Fi. Regardless of the method, none were recognized as eligible.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi Behzad69, are you certain that the other users weren't connected using a VPN or something connected to the university network from home when activating the referral?

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