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grier63's avatar
grier63
New member | Level 1
17 days ago

My account keeps saying that I've exceeded my storage but I haven't

I have 61.7 MB of data on my 2 Gig account. It keeps saying that I have exceeded my storage. What can I do to resolve this? I cannot upload as a result.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    grier63 wrote:

    I have 61.7 MB of data on my 2 Gig account. It keeps saying that I have exceeded my storage.

    Have you checked your Backups page? If so and that's not the issue, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

     

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