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sussexwoman's avatar
sussexwoman
Explorer | Level 4
2 years ago
Solved

My DP is empty I am told it is full and I must pay!

 I have 8.75GB of space.   I put 4.5GB of files on DB and am told I am "out of space."   Nothing has been backed up for DAYS bc of this!   I have now removed ALL FILES and it is still showin...
Storage space
  • Rich's avatar
    Rich
    2 years ago
    sussexwoman wrote:

     I have 8.75GB of space. I put 4.5GB of files on DB and am told I am "out of space."

    Have you checked your Backup page?

sussexwoman's avatar
sussexwoman
Explorer | Level 4
2 years ago

Whilst I have you can I ask another question?

 

When I take photos on my mobile they used to always go straight into my dropbox but now they don't.

 

How can I restore that facility please?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey sussexwoman! I hope you don’t mind me jump in. 

 

It sounds like you had previously enabled camera uploads on your mobile device. You can check these steps in order to re-enable the feature on your Dropbox app.

 

Hope this helps!

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