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MFranssen33's avatar
MFranssen33
Explorer | Level 4
4 months ago
Solved

My Dropbox is full but my local folder shows less used space.

Dropbox Plan Basic Device Windows Laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 230.4.8797 Dear Community, I have had for quite a whi...
Dropbox Basic
Storage space
MFranssen33's avatar
MFranssen33
Explorer | Level 4
4 months ago

Hi Megan, 

thank you for your quick reply. I found out that is the Backup taking up 3,5 GB. I will look into this and hopefully manage to sort it out. If I don’t succeed I will come back to you about it. Thank you for now!

    • MFranssen33's avatar
      MFranssen33
      Explorer | Level 4
      4 months ago

      Hi,

      thank you for the guidance to the correct page. My problem now is that the delete buttons are light gray and not reacting when I push on them. At least not on my iPhone in the webbrowser. I can only check it out tonight on my laptop but for now it doesn’t seem to work.

      Any idea why it is grayed out?

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 months ago

        Hey MFranssen33!

        Does it give you the option to disable your Backup, before deleting it first or not? 

        I'd suggest giving it another go from your laptop too. If this doesn't work, don't hesitate to let me know.

        Thanks!

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