No additional space on Business Advanced anymore.

No Plan, i not long Time at Dropbox. We were promised that we get as much storage space as we need. Our lawyer has already written a letter. We just don't know yet if we will submit it. "False advertising and False promises from Support"

We are considering whether to change providers again. We feel totally screwed.

As written: 1 TB per month is a bad joke, 10 TB per Week was a compromise, although that already did not make us happy.

We are still waiting and hop for everything to go back to normal.

Or Dropbox should make a clean sweep and say that there is no longer unlimited Sorage for business customers and Teams.

Then we would not even discuss here and wern directly away.

Dropbox Inc-share is still climbing. 

They for sure have the money now to buy new disks 😉

I didn't know that so many people, including myself, are facing this problem. It is extremely frustrating because their claim of providing unlimited space is DEFINITELY FALSE advertising.

A month ago, they informed me that I was being rationed to 10TB per week. I was shocked and asked them why, to which they replied that their engineers made that decision. Now, in August, they are only allowing me to expand my space by 1TB for the entire month. This is highly unfriendly to businesses and their decisions are jeopardizing my business operations that rely on sufficient storage.

Where can we collectively address this false advertising and broken promise? As paying clients, we honestly don't expect the cheapest service, but we do expect fair treatment and reliable services.

I have just encountered this. I was paying £8.99/month for 2TB of storage with Dropbox Plus. I 'upgraded' to 3 users on Dropbox Advanced for £77.40 & was initially given 3TB. I then asked for more & was given another 1TB bringing my quota up to 4TB. I was told that I could request another 1TB in one month. This is totally unacceptable. This is not "As much space as needed" this is very far from it & totally crazy to offer Dropbox Advanced for 8x the price of Dropbox Plus but for only 2x the storage. To even get to 8x the storage space of Dropbox Plus would take another year of increases of 1TB/month.

Dropbox are lying & not providing the service that you contract for.

Adding my voice and frustration to the mix.

I won't be eligible for another 1tb for a month - and I've already hit my max at 44tb.

Dropbox support's solution was to offer a refund to cancel my service. What a bunch of idiots.

We use to rclone for our Business. We need that to mount Dropbox of our Servers as Network Drive and Sync all use Data with Special Software. "disaster backup" But we are far below 100 TB and our Storage rises hardly. I Hope that Dropbox returns to normal mode and we don't have to cancel the contract.

so you reported something that now also affects legit companies.

i have read what you wrote and you stated the use of rclone for one, however that is also something our company uses to sync and migrate data to dropbox.

the method we use is the same as you describe, some of our data is also encrypted as it is very sensitive data.

you must realize that there is a chance that we will also be treated as those you "snitched" on.

What is your drive to even do such a thing? it is not normal behavior.

Even if there are people doing that, i don't see what you gain from it.

If in fact your report is the reason for the limitations than you are responsible for my employer having to pay huge amounts of money on storage elsewhere because we had to pause our migration.

and it is not just us, i have read from people of other businesses that have been client of dropbox for many years, now also facing setbacks and halts on projects because of it.

so in short, your actions are likely the cause that legit businesses are falling victim to the limitations.

i am reading a lot about the massive increase rate of storage demand due to plex users and that that is why this is happening.

this is really unfortunate as we just signed up last month in order to migrate our data to dropbox from storage servers in a datacenter.

this limitation now halted that costing huge amounts of extra money every month.

i read about someone reporting people using rclone to upload things but the issue here is that we do that as well as we use it to move our data that way and sync stuff with other systems.

i hope they don't treat everyone using rclone as one of those mentioned in the comments.

rclone is a legit tool for businesses as well.

and we encrypt a large portion of our data as well except for files our team members share like sales files and reports. 

frustrating because we have 600+TB of data waiting to be migrated and are stuck now, sigh.

i hope a solution is presented soon, but reading why they started limited is somewhat understandable.

just a shame it also impacts legit purposes.

Now they are happy to give 1TB after 30 days...

It is simply not acceptable - do they care our business impacts caused by this? Are they serious about their business?