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Forum Discussion
ggtello
3 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
615 Replies
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- asark3 years agoNew member | Level 2
Same here. It's time to ask for refund and switch to other providers like box.com
- VM Khan3 years agoHelpful | Level 6
box.com limits the API. I don't know any other service
- Robertus3 years agoExplorer | Level 4
Dropbox must add space when we ask for that!
WE PAID FOR THIS!
- onlyone3113 years agoHelpful | Level 5
same case, i think dropbox does not have the structure to bring unlimited space to the accounts they offer, they only excuses with our engineers know the problem and are working to fix it
- 1qw23 years agoNew member | Level 2
same here too.
some people have written on the forum that this problem has been experienced for 2 weeks. thats horrible.Is there a government agency where we can complain dropbox in US?
- jmbn3 years agoHelpful | Level 5Another one bites the dust.
If they told me to from the beginning then maybe I wouldn't have bothered subscribing to their service and depending weeks migrating data for nothing - ggtello3 years agoHelpful | Level 6True story
- Rootax3 years agoHelpful | Level 7
I would guess the gdrive migration hurt them a lot, so they're working on adding more storage, at a faster pace than usual, and during these time, they can't add xxx tb of storage at once for users/teams. I don't doubt they will land on their feet when the rush is absorbed. In the mean time, you can still vote with your wallet I guess, ask for refund and go elsewhere ? Can OneDrive Business be a solution ?
- nova kim3 years agoHelpful | Level 5
Our group has the exactly same problem about 2 weeks ago.
It's very annoying.
- gandalf763 years agoHelpful | Level 6
but is it true that they give you 10 TB every 7 days?
speaking with the assistance I was able to understand this, but I have recently had this problem so I wanted to know something from those who have had this problem for the longest time.
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