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ggtello
3 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
615 Replies
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- trafficjamstudio3 years agoExplorer | Level 4
Thanks for your response. I think we're going to have to go back to local storage to backup our projects. The backups are what take our space, images we send are usually smaller in size so likely within a TB or 2 off data per year so we can downgrade massively ponce we have those local backups
- Eldon McGuinness3 years agoCollaborator | Level 9Box does throttling as well, the limit is on a per seat basis and around 1 TB of bandwidth a month on the business license.
- cgi_ltd3 years agoCollaborator | Level 10Box is even worse, when I asked to be quoted for 400TB of space on their most expensive enterprise plan, and told them we would migrate the data ( so you can set your crypt storage ). They said we wouldn't be a good fit for them, because they are now enforcing upload limits of 1TB per user, per month. So they didn't even bother me with a quote. Just said, nope, not gonna work.
- trafficjamstudio3 years agoExplorer | Level 4
We have a modest 34TB - we ran out of space today and have been told by DB support that we should try deleting files, or we can upgrade to enterprise - I did not bother to ask how much. So the solution to our storage issues, recommended by our chosen cloud storage solution, is to delete our files? Brilliant.
I do feel for them if they have been hit hard by mining, but surely they will end up losing lots of customers?
Has anyone considered using BOX? We need to find an alternative solution quickly. We already have google drive, but I find the uploads t be throttled so it takes too long to deliver the images to our clients.
- Eldon McGuinness3 years agoCollaborator | Level 9That is a huge markup!
If you're an administrator and you were to price out drives, you're looking at ~5-6kUSD for that much storage. And then maybe another 400USD/year for electricity to power the drives. Then throw in maybe another 2400USD/year for a fast internet connection. You're looking at an initial investment of ~8kUSD and an ongoing expense of 2800USD/year; a far cry from Dropbox's price point.
The idea that Dropbox's "tools" are worth 50-60kUSD/year is just insane.
I imagine there is going to be a run on hdds/hbas/etc as people/companies migrate to local storage. Get ready for it everyone! - cgi_ltd3 years agoCollaborator | Level 10
Yup! They originally wanted $70k, I told them no way and bounced me back the $60k quote. If you have 500 - 600TB, these are the prices I have been getting quoted.
https://i.ibb.co/4JQ4ww5/Screenshot-20231018-094814-Adobe-Acrobat.jpg - OfficeInCT3 years agoCollaborator | Level 9
cgi_ltd so the $60K was a true number they quoted you? For reference for everyone else, now that Dropbox is reaching out to people, you have 600TB and that would factually cost you $60K per year.
- jacoporicci3 years agoHelpful | Level 6
Looks like Dropbox is also throttling and making it difficult for users to move files OUT of their servers, which makes all of this even more grotesque.
I advise someone at Dropbox to get their s--- together before they get their butts sued.
- cgi_ltd3 years agoCollaborator | Level 10They wanted me to sign up with 300 users to accommodate the 600TB of data I have stored already. The quote was for 300 users @ $200.00 per user, per year. Only way to get that pricing was to sign a 1 year SLA. When you break it down, it's only about $16.00 per user, but because of the storage amount, they said it was necessary to have that many users in order to accommodate the amount of storage.
- Eldon McGuinness3 years agoCollaborator | Level 9Out of curiosity, was that the "negotiated rate" for you that Dropbox said was coming?
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