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SFT1's avatar
SFT1
New member | Level 2
4 years ago
Solved

No storage space but no files in dropbox

Hi, I have a Dropbox Basic account that I have been using for years. Since a few weeks now, I am having issues.   Whenver I have received storage limit notifcations in the past, I was able to remo...
Dropbox Backup
Quota
Storage space
  • Rich's avatar
    Rich
    4 years ago
    SFT1 wrote:

    Do I just need to delete it or how do I disable backup?

    The second link I provided shows how to disable the backup feature.

chosen2945's avatar
chosen2945
Explorer | Level 4
3 years ago

I'm having the same problem.  I've checked everything and I can't figure out why it says that I'm over my allocated storage space!

DCabral's avatar
DCabral
New member | Level 2
3 years ago

Também estou com o mesmo problema. 

I have the same problem. 

 

  • JAKuchenbrod's avatar
    JAKuchenbrod
    New member | Level 2
    3 years ago

    Me, too. Could not see files with free level and had message that space exceeded. Bumped up to first non-free payment level and still not seeing files/photos. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi chosen2945, DCabral & JAKuchenbrod - sorry to hear you're also having issues with this. 

     

    Can you please take a look at your homepage and your backup page as well and let us know if you see any files or folders there?

     

    Also, what exactly is reported in your plan tab in regards to your quota? 

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