One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
hillwalker1999
2 years agoNew member | Level 2
Notification that I'm running out of space but I have a paid account with lots of space
I was getting notices to expand storage because I was running out of storage space. The notice was strange because it should 55GB out of 2GB storage. Since I have 2 terabytes, an obvious glitch of some sort. It seems to have gone away as my PC was backed up this morning. Anyone get a similar error?
- Hannah
Dropbox Staff
Thanks for bringing this to our attention, hillwalker1999.
Were these email notifications or notifications/banners in your account on dropbox.com?
If they were emails, is it possible that you received them at a different email address than the one you're using for your paid account?
Keep me posted.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!